Clinical research generates an enormous amount of documentation, and for a long time a great deal of it moved around on paper. Sarah Cannon Research Institute wanted that to stop.

What we did

We built custom software to carry the workflows that had been living in binders and filing cabinets. Documents, approvals and study records moved into a system where they could be searched, tracked and audited rather than physically located.

Because this is a regulated environment, access control and audit trails were part of the design from the beginning rather than something bolted on afterwards.

The result

Study documentation that used to take days to assemble became a query. The organisation retired a paper process it had outgrown years earlier.